Terms of Sale

Last updated: July 9, 2026

Order acceptance

When you place an order, you are submitting an offer to buy the selected products. An order confirmation means we received your order; it does not always mean the order has been fully accepted or fulfilled.

Payment

Payment must be authorized and completed through the available checkout methods before an order can be fulfilled. Orders with pending, failed, reversed, suspicious, or incomplete payment activity may be held, cancelled, or refunded.

Pricing and availability

Prices, discounts, bundles, quantities, and inventory can change. If a pricing, inventory, product, or checkout error affects an order, we may correct the issue, cancel the order, or refund the payment.

Shipping and delivery

Shipping options and estimates are shown at checkout when available. Delivery timing depends on carriers, destination, stock availability, seasonal volume, and successful order processing.

Returns and refunds

Returns and refunds are handled under the CobaltNook Returns & Refund Policy. Approved refunds are issued back to the original payment method.

Cancellations

If you need help with an order, contact hello@cobaltnook.com as soon as possible. We cannot guarantee changes or cancellations after an order has entered processing or shipped.

Customer responsibilities

You are responsible for entering accurate shipping and contact information and for reviewing the selected product, color, quantity, and price before submitting the order.